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Transparent charges and contracts

Transparent charges and contracts

Over the years we have always listened to our service users. We know value for money and transparent pricing is very important. For this reason we conduct regular price comparisons with our competitors to ensure we are always offering a fair price for the services we provide.

Our approach to charging is based on a menu of services with specific prices for each individual service rather than an average price for everything that we do.

Our pricing menu is structured in such a way that domestic services (home help and housekeeping) represent our lowest hourly cost. Prices then increase proportionately for more complex services, such as personal care. Accordingly our live-in services represent a discount against our standard hourly charges. This is because service users would provide accommodation (bedroom) and make a contribution towards meals for the person living with them.

Of course reading about this on a website may seem confusing or complicated. Please pick up the phone and give us a call if you would like to discuss your individual needs and the fees which may be involved.

We would be delighted to hear from you!